Aug 01, 2023
In today’s dynamic and ever-evolving banking industry, the Operations Team members are the problem solvers who navigate the intricate web of banking operations.
One such skilled professional is Buckeye Community Bank’s Chantel James, who deals with the many challenges that arise every day. With her deep curiosity, analytical acumen and ability to navigate complex situations, she contributes to a team that ensures smooth and efficient banking operations.
“Problem-solving situations have always intrigued me because they provide mental stimulation for figuring out a solution that has perplexed others,” said James, who serves as Buckeye’s Assistant Operations Manager. “I enjoy my job at Buckeye because it gives me the opportunity to help my colleagues and clients dig into a challenge, conduct research and analysis, and come up with a possible resolution. There is never a dull moment. It encourages you to be a lifelong learner, which I enjoy.”
James enjoys the mix of banking and technology in her role. As well as serving clients, she works with a team constantly thinking about how banking technology can empower everyone to succeed. Additionally, she assists with reconciling accounts and general ledgers, monitoring accounts and items, ensuring operational financial compliance and legal processing, and processing various transfers.
“Chantel is a dynamic professional who adds to our tradition of exceptional service,” said Buckeye Community Bank’s Ben Norton. “She adds knowledge and a positive outlook to an Operations Team that assists internal and external clients with any issues while keeping an eye on continuous process improvements that ensure a positive banking experience.”
“Our work here impacts the community, and that provides a good sense of purpose and responsibility,” James added. “At Buckeye, we are able to focus on the things that are important and build meaningful relationships with our colleagues and clients.”
James, a Sheffield resident, joined Buckeye in 2020. The self-described voracious reader is a Lorain County Community College graduate and is pursuing a business degree at Western Governors University.
