Apr 22, 2024
Messaging fraud, or application-to-person (A2P), has emerged as a significant threat in the evolving digital communication landscape, exploiting the trust and ubiquity of text messages. A common tactic involves messages that appear to be a marketing message from a trusted organization, an appointment reminder, a notification or a one-time password for account access.
The scam involves a fraudster sending you a message using automated systems, often impersonating a legitimate organization to trick you into providing personal information or sending money to a fraudulent account.
You can avoid messaging fraud by taking the following steps:
- Be Skeptical of Urgent Requests: Fraudsters attempt to create urgency, such as threatening account closure or legal action, to get you to act immediately. Legitimate organizations will not pressure you to act immediately.
- Verify the Sender: Verify the authenticity of a message by contacting the organization directly through official channels, like their official website or customer service number.
- Look for Red Flags: Fake messages often contain poor grammar, spelling errors and unprofessional language. Be wary of messages that ask for passwords, financial details or personal identification numbers.
- Never Click Links: Fraudulent messages may contain links to fake websites that steal personal information. To access an organization’s website, type its URL directly into your browser.
- Use Two-Factor Authentication (2FA): Enable 2FA for your accounts whenever possible. The extra layer of security prevents scammers from gaining unauthorized account access, even if they have some of your information.
- Keep Software and Apps Updated: Keep your devices’ operating systems and applications up-to-date. Security patches often include updates that protect against known vulnerabilities.
- Report Suspected Fraud: Report suspicious messages to the appropriate authorities, such as local law enforcement or the Ohio Attorney General’s office. By doing so, you can prevent others from falling victim to scams.
Adding healthy skepticism and applying these tips can significantly reduce your risk of messaging fraud. Always remember it’s best not to react to an unexpected message but to pause, verify and proceed cautiously.
